Explore the reality of chatbots in customer service in 2017, with insights on implementation strategies, success metrics, and how to balance automation with human touch for optimal customer experiences.
Explore the reality of chatbots in customer service in 2017, with insights on implementation strategies, success metrics, and how to balance automation with human touch for optimal customer experiences.
Explore how AI-powered chatbots are transforming customer service and business operations in 2017, with insights on implementation strategies and best practices for product managers.